Frequently Asked Questions
Got a question for us? We might have your answer right here! If you have additional questions or just want to say hi, fill out our contact form.
Can you describe your style?
Of course! Each couple’s story is unique, which is why we strive to document your day in the most authentic and compelling way possible, finding the small moments that make your love yours. We never work from a playbook, checking off each posed and canned event on the day’s to do list. Instead, we spend most of the day tucked away as unobtrusive observers, capturing candid moments as they unfold. You might see us shaking it on the dance floor though – how else can we get all of those killer shots from inside the dance circle?
And when it comes time to shoot portraits of you, your wedding party and your newly enlarged family, we make our subjects comfortable by letting them be themselves. The result is beautiful organic moments that take advantage of the most flattering compositions, incredible settings and gorgeous natural light.
Of course we want a photographer at our wedding – but do we really need videographer too?
First of all, we never want to push you into buying something you’re not sure you want, but if your considering video, here is why it’s a good idea:
There is something unquantifiable about the emotions both contained and evoked by a wedding film. Photographs only tell one part of the story, turning the ephemeral beauty of your day into gorgeous images that last a lifetime. But video brings you something photographs can’t ever capture – the sounds! Trust us, you’ll want to remember that barely-keeping-it-together tremble during your partner’s vows or your best man’s hilariously embarrassing jokes. In addition to shooting each and every moment, we spend hours sifting through the footage to make a highlight film that truly embodies the authentic spirit of your day. The result is a 6-10 minute edit (tailored to your requests) that is easy to share with friends and watch over and over and over again. Check out our investment and film pages to learn a little more about our video packages or get in touch so we can talk specifics!
Where are you based? Do you travel?
We love to travel. We’re based in Austin, TX, and are available for weddings in our neighboring cities (San Marcos, San Antonio, Dallas, Houston, etc.) for no extra cost. We’re always up for traveling further too – just ask and we can put together a quote for any destination!
How long have you been in Austin?
We originally moved to Austin in 2009. We took a brief hiatus from our time here for Jamie to attend graduate school at the University of New Mexico in Albuquerque, where she completed her MFA in photography in May 2013. We are so happy to be back!
How long have you been shooting weddings?
Jamie started shooting weddings within months of completing her Bachelor of Fine Arts at the Savannah College of Art and Design in 2008. Zach joined the team in the summer of 2009 and the video half of TwoFish was born. That makes nine years! Since then we’ve shot weddings all over the country, from New Mexico to Massachusetts, and of course, Texas!
Check out our about page to learn a little more about both of us.
Why don’t you offer per hour packages?
We don’t believe in booking wedding coverage by the hour. We always want to do our best, and doing our best means being there early and leaving late. We don’t want you to stress about our arrival, or us leaving before your grand exit because things didn’t go on schedule. When you book us, we’re yours for the day, whatever form that day takes. The one exception is for elopements and intimate daytime weddings for which we offer reduced half-day rates. See our investment page for more information.
What do you require to officially reserve our wedding date?
We require a $1000 retainer and a signed contract to reserve your date. The remaining balance is due one week before your wedding.
What equipment do you use? Do you have backup gear?
We only use top-of-the-line professional equipment, primarily Canon (Canon 5D mk iii, C100, and L-series lenses). We’ve got loads of other equipment too: a DJI Drone, Sony and Rode microphones (wireless and on-camera), Manfrotto support systems, Kessler sliders, etc. We’re always happy to talk gear – but we’d rather talk about the images we make with it. And, yes! We always carry backup cameras and lenses just in case.
Are you insured?
Yup. We carry both equipment and general liability insurance.
I’m ordering an 8x10 (or 5x7 or 16x20) print and I have to crop. Why?
Your photographs are taken at the standard 2:3 aspect ratio (the equivalent ratio of a 4x6 inch print). Unfortunately, many enlargement sizes (5x7, 8x10, 16x20) have a 4:5 aspect ratio. In other words, an 8x10 print is a little squarer than the original file. It's kind of like trying to fit a widescreen movie on to an old-fashioned 4:3 TV. You just have to crop in—there is no way around it! If you’re not happy with the results, try ordering an 8x12 or 16x24 inch print—these won’t require any cropping.
Where does the name TwoFish come from?
Initially, the name TwoFish was inspired by Dr. Seuss’s One Fish, Two Fish, Red Fish, Blue Fish. The fact that there are two of you (and two of us) sealed the deal.